Help > Orders > Returning

Our return policy:

Our product is non-returnable. If your order arrives and you notice a shortage, shipping damage or other error, you must report it within 15 days of receipt of product. Please report order issues to service@bookdepot.com. Be sure to include your order number, and a description of the issue.

We do our best to ship only first quality product. In the event your order contains damaged or defective merchandise, we will refund the portion of the order for the damaged or defective book(s). If the amount is less than or equal to $50.00, an electronic coupon will be issued to be used against a future order. If the amount is over $50.00 we will give you the option of a purchase coupon, credit back to your credit card or apply a credit against your account for OAC customers.

If a book was no longer available, you will not be charged for it, and it will appear as a 'zero shipped' item on your packing slip and shipping confirmation.

Should you still require further assistance please create a ticket with our customer support team.

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