When an order is placed with a USA shipping address:
If you have an established account with a preferred shipper, please state this in the "Special Instructions" field for each shipping location associated with your account. For a preferred shipper, please enter the shipping company name, their phone number and your shipping account number.
Most orders are packed and ready to ship within 5-7 business days.
Should you still require further assistance please create a ticket with our customer support team.